Terms of Service
Last Updated: November 10, 2026
Overview
Welcome to House of Fresh ATL!
The terms “we,” “us,” and “our” refer to House of Fresh ATL. We operate this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
House of Fresh ATL is powered by Shopify, which enables us to provide our online shopping experience.
These Terms of Service (“Terms”), together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, describe your rights and responsibilities when using our Services.
Please read these Terms carefully before accessing or using our website.
By visiting, interacting with, or purchasing from House of Fresh ATL, you agree to be bound by these Terms and our associated policies. If you do not agree, please do not use our Services.
Section 1 - Access and Account
By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained permission from a parent or legal guardian where permitted by law.
You may be asked to provide information including your name, email address, billing information, payment details, and shipping address.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account.
Section 2 - Our Products
House of Fresh ATL offers apparel, accessories, and other merchandise through our online store.
Many of our products are made to order and manufactured by our third-party production partners.
We make every effort to display accurate product descriptions, colors, sizing, and images. However, actual colors and appearances may vary slightly depending on your device's display settings or manufacturing variations.
Product availability, descriptions, designs, and pricing are subject to change without notice.
We reserve the right to discontinue products, modify designs, or limit purchase quantities at our discretion.
For the best fit, please review applicable product sizing information before placing your order.
Section 3 - Orders and Purchases
By placing an order, you are submitting an offer to purchase merchandise from House of Fresh ATL.
Orders are subject to acceptance, payment authorization, and product availability.
We reserve the right to decline, modify, or cancel orders when necessary, including in cases of suspected fraud, pricing errors, inventory issues, or other legitimate business reasons.
If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.
Because many House of Fresh products are made to order, order changes and cancellations may not be possible once production has begun.
Please review your order carefully before completing your purchase.
All purchases are subject to our Return & Refund Policy and applicable consumer protection laws.
Section 4 - Pricing and Billing
All prices displayed on our website are subject to change without notice.
The price charged will be the price displayed at checkout when your order is submitted, subject to correction of errors and applicable law.
Shipping charges, sales taxes, customs duties, and other applicable fees may be calculated separately during checkout.
Shipping rates are calculated automatically through Shopify based on your destination, order details, and available shipping options.
For international purchases, additional import duties or taxes may apply depending on the destination country.
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
Section 5 - Processing, Shipping, and Delivery
All House of Fresh ATL merchandise is made to order.
Please allow 5–10 business days for order processing and production, excluding weekends and holidays.
This processing period does not include shipping transit time.
We offer domestic shipping within the United States and shipping to select international destinations.
Shipping rates and available delivery options are calculated at checkout.
Once your order ships, you will receive a shipping confirmation email containing tracking information when available.
Delivery estimates are not guaranteed. Shipping times may vary due to carrier schedules, customs clearance, weather conditions, or circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information.
International orders may be subject to customs duties, import taxes, and other fees. Unless otherwise indicated at checkout, these charges are the customer's responsibility.
Nothing in these Terms limits any delivery, cancellation, refund, or risk-of-loss rights provided by applicable law.
For additional information, please review our Shipping Policy.
Section 6 - Returns, Exchanges, and Refunds
House of Fresh ATL offers a 30-day return policy on eligible merchandise.
Customers have 30 days from the date of delivery to request a return.
Eligible items must be unworn, unused, unwashed, and returned with original tags, packaging, and proof of purchase.
Certain merchandise, including personalized products, special-order items, final-sale merchandise, and gift cards, may be excluded from returns, subject to applicable law.
If an order arrives damaged, defective, incorrect, or incomplete, we ask customers to contact us within 48 hours of delivery so we can investigate and resolve the issue promptly.
The 48-hour reporting request does not eliminate eligibility under our 30-day return policy or limit applicable consumer rights.
To initiate a return, contact:
Approved returns must follow the instructions provided by our support team. Unauthorized returns may not be accepted.
For complete eligibility requirements, exclusions, and refund processing details, please review our Return & Refund Policy.
Section 7 - Intellectual Property
All content displayed on the House of Fresh ATL website, including logos, trademarks, designs, artwork, graphics, photographs, videos, text, and other materials, is owned by House of Fresh ATL or its respective licensors and is protected by applicable intellectual property laws.
You may access and use our website for personal, noncommercial purposes.
You may not reproduce, distribute, modify, sell, republish, or otherwise exploit our content without prior written authorization from the appropriate rights holder.
House of Fresh ATL names, logos, graphics, and designs may not be used without permission.
All third-party trademarks and intellectual property remain the property of their respective owners.
Section 8 - Third-Party Services and Manufacturing
House of Fresh ATL works with third-party service providers, including payment processors, shipping carriers, technology providers, and apparel manufacturers.
Milkyway Brands serves as a manufacturing and fulfillment partner for House of Fresh ATL merchandise.
Milkyway Brands is not identified as the operator or seller of the House of Fresh ATL online store.
The use of third-party providers does not change the customer's purchasing relationship with House of Fresh ATL.
Certain third-party services may be governed by their own terms and privacy policies.
We are not responsible for independent third-party websites or services outside our control, except as required by applicable law.
Section 9 - Relationship with Shopify
House of Fresh ATL is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with House of Fresh ATL.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and House of Fresh ATL, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with House of Fresh ATL, to the extent permitted by applicable law.
Section 10 - Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us.
Information collected through our website is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify and other service providers to support website functionality, payment processing, order fulfillment, and related services.
For more information, please review our Privacy Policy and Shopify's Privacy Policy.
Section 11 - Customer Feedback and Reviews
We welcome feedback, reviews, comments, and suggestions about our products and services.
By submitting content to House of Fresh ATL, you grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for business and promotional purposes, subject to applicable law.
You represent that you have the necessary rights to submit the content and that it does not infringe upon the rights of others.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, or otherwise violates these Terms.
Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or shipping information.
We reserve the right to correct such errors, update information, or cancel affected orders where permitted by applicable law.
If an order is canceled due to an error after payment has been collected, we will issue an applicable refund.
Section 13 - Prohibited Uses
You agree not to use our website or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.
Prohibited activities include, but are not limited to:
-
Violating applicable laws or regulations
-
Infringing upon intellectual property rights
-
Submitting false or misleading information
-
Attempting unauthorized access to our systems
-
Distributing malware, viruses, or harmful code
-
Scraping or collecting customer information without authorization
-
Interfering with website functionality or security
-
Impersonating another individual or organization
-
Using our Services to harass, threaten, or harm others
We reserve the right to restrict or terminate access for violations of these Terms.
Section 14 - Termination
We may suspend or terminate access to our Services if you violate these Terms or engage in activity that threatens the security, operation, or integrity of our website.
Termination does not eliminate outstanding payment obligations or rights and responsibilities that arose before termination.
Any provisions that reasonably should survive termination will remain in effect.
Section 15 - Disclaimer of Warranties
We strive to provide accurate information, quality merchandise, and a reliable shopping experience.
However, to the extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that access to our website will be uninterrupted, error-free, or free from technical issues.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot legally be excluded under applicable consumer protection laws.
Section 16 - Limitation of Liability
To the fullest extent permitted by applicable law, House of Fresh ATL and its owners, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or Services.
This includes, where legally permitted, losses related to website interruptions, delays, loss of data, or other circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, willful misconduct, or other legally protected claims.
Section 17 - Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless House of Fresh ATL and its affiliates, employees, agents, contractors, and service providers from third-party claims, losses, liabilities, and reasonable legal expenses arising from your unlawful use of our Services, infringement of third-party rights, or material violation of these Terms.
This provision does not require you to indemnify us for our own negligence, misconduct, or other liability where prohibited by law.
Section 18 - Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary without affecting the validity of the remaining provisions.
Section 19 - Waiver and Entire Agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.
These Terms, together with the policies referenced herein, constitute the agreement governing your use of our website and Services, subject to applicable law.
Section 20 - Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
House of Fresh ATL may assign its rights and obligations where permitted by applicable law.
Section 21 - Governing Law
These Terms are governed by the laws applicable to the jurisdiction in which the legal entity operating House of Fresh ATL is established, subject to any mandatory consumer protection laws that apply to a customer's location.
Any disputes arising from these Terms will be handled by courts of competent jurisdiction, consistent with applicable law.
Section 22 - Headings
Section headings are provided for convenience and do not affect the interpretation of these Terms.
Section 23 - Changes to Terms of Service
We reserve the right to update or modify these Terms periodically.
The most current version will be available on this page.
When material changes occur, we will provide notice as required by applicable law.
Continued use of our Services following an effective update constitutes acceptance of the revised Terms where permitted by law.
Section 24 - Contact Information
For questions regarding these Terms of Service, orders, returns, or customer support, please contact:
House of Fresh ATL
Customer Support: support@milkywaybrands.com
Authorized Return Address:
3087 N California St
Burbank, CA 91504
United States
Please contact customer support before sending any merchandise to this address.
This return address is provided for authorized merchandise returns and does not necessarily represent the legal business address or headquarters of House of Fresh ATL.